Shipping policy

Last updated: 14 November 2026

Delivery cost

Delivery to addresses in the United Kingdom is free. The price you see at checkout is the price you pay.

Dispatch and delivery times

We usually dispatch orders within 1 to 3 working days. Most orders are delivered within 5 to 10 working days of being placed. An estimated delivery window is shown at checkout. Delivery times are estimates, not guaranteed delivery dates, and can be longer during busy periods such as Black Friday and Christmas.

If your order has not arrived within 30 days of the order date, you are entitled to cancel it for a full refund. Please contact us and we will sort it out.

Tracking

Where tracking is available, we will email you a tracking link once your order has been dispatched. Orders can arrive in more than one parcel.

Delivery address

Please check your address and phone number before you pay. We cannot change the address once an order has been dispatched. We deliver to the United Kingdom only.

Damaged or missing items

If your order arrives damaged, incomplete or is not what you ordered, contact us through our Contact page with your order number and a photo, and we will arrange a replacement or refund.